Printer spooling allows you to send large documents, or multiple documents, to a printer and not have to wait for it to finish printing before continuing on to your next task. Re: Collecting printer status OK - i just booted up my very old laptop computer I haven't used in a few years and tried printing off that and it does exactly the same thing to the old computer. I rang the printer repairers I use and they seem to think it is a printer problem that will require the printer to be reset manually. It normally means its buffering the image into the printer so it can print. Maybe the image was too big to print? Spooler - A method by which a computer can store data and feed it gradually to an external device, such as a printer, which is operating more slowly than the computer.
Summary :
The “printer attention required” error is very common and usually occurs when there is an issue with the configuration or the printer is physically having problems. If you want to fix it, you can read this post written by MiniTool to get the methods.
The “The Printer Requires Your Attention” Error
The “printer attention required” error message can prevent you from printing, and here are some common problems that have been reported:
1. The printer needs user intervention.
2. Attention required printer Lexmark.
3. Canon, Brother, Epson printer attention required.
4. User intervention required printer Windows 10.
Then, I will introduce how to fix the “printer requires your attention” error.
If you need to fix the “deleted printer keeps coming back in Windows 10” issue, read this post to get some useful methods to permanently delete printers.
How to Fix the “The Printer Requires Your Attention” Error
Method 1: Run the Troubleshooter
You can fix the “printer attention required” error by running a built-in troubleshooter. Here is how to do that:
Step 1: Press the Windows key + I key to open the Settings application. Then navigate to the Update & Security section.
Step 2: Choose Troubleshoot from the menu, then select Printer and click the Run the troubleshooter button.
Step 3: Follow the on-screen instructions to complete the troubleshooting process.
Once the troubleshooting process is finished, check if the issue still exists. If not, try the next method.
Method 2: Update Windows to the Latest Build
Then you can try to update your Windows to the latest build. Here are the steps:
Step 1: Open the Settings application again and go to the Update & Security section.
Step 2: Click the Check for updates button. If there are any updates available, you should download them and they will be installed as soon as you restart your PC.
Once your PC restarts, check if the “attention required printer” issue is still there.
Troubled by the issue Windows Updates cannot currently check for updates? This post shows 4 solutions to fix Windows update failed problem.
Method 3: Print Website Pages With an Alternative Browser
Sometimes, “the printer requires your attention” error occurs when printing with a specific browser. So if you’re getting the error, you can open and print the pages in alternative browsers.
Method 4: Disable Protected Mode in Internet Explorer
Then you can disable Protected Mode in Internet Explorer.
What Is Spooling Printer
Step 1:Open Internet Explorer, then click Tools and select Internet options.
Step 2: Navigate to the Security tab, uncheck the Enable Protected Mode box.
Document Spooling But Not Printing
Step 3: Now press the Apply and OK buttons.
Step 4: Close Internet Explorer, right-click the browser icon and select Run as administrator.
Method 5: Check the Ink Levels
Maybe “the printer requires your attention” issue is caused by low ink level. If you suspect that your ink levels are the problem, you can remove the ink cartridges and shake them a bit.
After doing that, the issue should be at least temporarily resolved. If you want a permanent solution, you should replace your cartridges.
Method 6: Restart the Print Spooler
The last method for you is restarting the Print Spooler service. Here is the tutorial:
Step 1: Press the Windows key + R key to open the Run dialogue box and type services.msc. Then click OK.
Step 2: Then locate Print Spooler and right-click it to choose Restart.
Once the service restarts, check to see if the printing problem is still there.
Final Words
Have you ever encountered the “printer attention required” error message? After reading this post, now you clearly know how to get rid of this issue. Just try these methods above based on your actual cases.
On Windows 10, it can be frustrating when trying to print and the document stucks in queue, and if you try to cancel the job, it’ll stay deleting forever.
Although there could be a lot of reasons why you can’t print, including connection problems or issues with the printer itself, typically, it’s a problem with the “print spooler” on Windows 10. This is a service that spools print jobs and handles interactions with the printer, and sometimes it’ll stop working, even after restarting your device and printer.
If you’re experiencing this problem, you can fix this particular printer issue by resetting the print spooler on the computer using the Services console or Command Prompt.
In this guide, you’ll learn the steps to fix the print spooler on Windows 10 to fix a printer.
How to fix print spooler using Services
To fix the print spooler service to continue printing on Windows 10, use these steps:
Open Start on Windows 10.
Search for services.msc and click the top result to open the Services console.
Right-click the Print Spooler service and select the Properties option.
Click the General tab.
Click the Stop button.
Use the Windows key + R keyboard shortcut to open the Run command.
Type the following path to the printers folder and press Enter:
Click the Continue button (if applicable).
Select everything in the printers folder (Ctrl + A keyboard shortcut) and hit the Delete button to remove its content.
Click the General tab.
Click the Start button to restart the spooler.
Click the OK button.
Once you complete the steps, you can try to print a document one more time, and the printer should work as expected.
How to fix print spooler using Command Prompt
To fix print spooler problems using Command Prompt, use these steps:
Open Start.
Search for Command Prompt, right-click the top result, and select the Run as Administrator option.
Type the following commands (one line at a time) to stop the print spooler, delete the printers folder content, and restart the printer spooler, and press Enter:
After you complete the steps, you should be able to send a print job to the printer, and this time the printer should work.
While this guide focuses on Windows 10, the ability to reset the “Print Spooler” has been around for a long time, which means that you can use the steps on Windows 8.1, Windows 7, and older versions.
If you’re still having issues printing, you can submit your questions in the Pureinfotech forums.
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